Return Policy for Nexgenzneeds

At Nexgenzneeds, we are committed to delivering high-quality technology products and a seamless customer experience. In case a customer receives a product with a manufacturing defect or damage during transit, we offer support for returns. To ensure a smooth resolution, we kindly request customers to record a clear unboxing video at the time of receiving the parcel. This video acts as proof of any damage or defect and is required for return eligibility. Customers must reach out to our customer support team within 24 hours of delivery to report any such issues. Depending on the situation and after necessary verification, a replacement or resolution will be provided at our discretion. For most products, manufacturer warranties are also available and can be used for repair or replacement support. We recommend verifying all product details and compatibility before placing an order to avoid inconvenience. By placing an order with Nexgenzneeds, you agree to the terms of this return and support policy. We appreciate your trust and look forward to serving you.

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